Shipping policy

At CAYNE™, we work to ensure your order is processed and delivered as quickly and smoothly as possible.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

During high-demand periods or product launches, processing times may be slightly extended. We appreciate your patience.

Shipping Times

Estimated delivery times are as follows:

United States: 5–8 business days

International: 7–14 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, or external factors beyond our control.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method. Any applicable duties or taxes for international orders are the responsibility of the customer.

Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

Lost or Delayed Packages

CAYNE™ is not responsible for delays caused by the shipping carrier or incorrect address information provided at checkout. If your package is marked as delivered but not received, please contact the carrier directly.

If your order appears to be lost in transit, contact us at contact@caynewears.com and we’ll do our best to assist.

Address Accuracy

Please ensure all shipping information is accurate before completing your purchase. We are not responsible for orders shipped to incorrectly entered addresses.

Questions

If you have any questions regarding shipping, feel free to contact us at contact@caynewears.com